Introduction
At Pragma Consultancy and Solutions (PRAGMACS), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Contact us through our website forms
- Request a consultation or service quote
- Subscribe to our newsletter or updates
- Apply for a job or career opportunity
- Engage with us through email, phone, or social media
This information may include:
- Full name
- Email address
- Phone number
- Company name and job title
- Project requirements and preferences
- Resume/CV and professional information (for job applicants)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and browser type
- Operating system and device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
- Location data (with your consent)
How We Use Your Information
- Service Delivery — To provide, maintain, and improve our software development and IT services
- Communication — To respond to inquiries, send project updates, and provide customer support
- Business Operations — To process contracts, invoices, and manage client relationships
- Marketing — To send newsletters, promotional materials, and relevant service updates (with your consent)
- Recruitment — To evaluate job applications and communicate with candidates
- Analytics — To understand how our website is used and improve user experience
- Legal Compliance — To comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are obligated to keep your information confidential.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases with access controls
- Regular security assessments and updates
- Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
- Client Data — Retained for the duration of the business relationship and for a reasonable period afterward for legal and accounting purposes
- Job Applications — Retained for up to 12 months unless you request earlier deletion
- Marketing Data — Retained until you unsubscribe or request deletion
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
- Essential Cookies — Necessary for the website to function properly
- Analytics Cookies — Help us understand how visitors interact with our website
- Functional Cookies — Remember your preferences and settings
- Marketing Cookies — Used to deliver relevant advertisements (with your consent)
Your Rights and Choices
To exercise these rights, please contact us at "info@pragmacs.com" or use our contact form.
- Access — Request a copy of the personal information we hold about you
- Correction — Request correction of inaccurate or incomplete information
- Deletion — Request deletion of your personal information (subject to legal obligations)
- Opt-Out — Unsubscribe from marketing communications at any time
- Data Portability — Request transfer of your data to another service provider
- Withdraw Consent — Withdraw consent for data processing where applicable
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to Bangladesh and other countries where we operate.
We take appropriate measures to ensure that your data receives adequate protection in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification (for significant changes)
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
"Pragma Consultancy and Solutions (PRAGMACS)"
Email: info@pragmacs.com
Phone: +8801601551234
We will respond to your inquiry within a reasonable timeframe.